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1. Who We Are

 

 

We are Essex Pest Solutions, a pest control service provider based in Essex, United Kingdom. Our registered address is:

Essex pest solutions

Email: info@essexpestsolutions.com

Phone: 07907415562

 

We act as the Data Controller for the personal information you provide to us.

 

 

2. What Information We Collect

 

 

We may collect and process the following personal data:

 

 

Personal Information

 

 

  • Full name

  • Contact details (address, phone number, email)

  • Information relevant to pest control services (e.g., property details, types of infestations)

 

 

 

Automatically Collected Data

 

 

  • IP address

  • Browser type and version

  • Time zone setting

  • Operating system and platform

  • Usage data (how you use our website)

 

 

 

Cookies

 

 

We use cookies to enhance user experience, analyse site traffic, and serve targeted advertisements. You can manage cookie settings in your browser.

 

 

3. How We Use Your Information

 

 

We process your personal data to:

 

  • Provide pest control services

  • Respond to enquiries and requests

  • Send service reminders, confirmations, or updates

  • Improve our services and website

  • Comply with legal obligations

 

 

We rely on the following legal bases:

 

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests (e.g., responding to enquiries, improving services)

  • Consent (for marketing or cookies where applicable)

 

 

 

4. Marketing

 

 

With your permission, we may send you occasional updates or promotions about our services. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

 

 

5. Sharing Your Information

 

 

We may share your information with:

 

  • Trusted service providers (e.g. IT support, payment processors)

  • Regulatory authorities or law enforcement, if required by law

  • Third parties in the event of a business sale or restructuring

 

 

We do not sell or rent your personal data to third parties.

 

 

6. Data Security

 

 

We use appropriate security measures to protect your personal data from unauthorised access, disclosure, or destruction.

 

 

7. Data Retention

 

 

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

 

 

8. Your Rights

 

 

Under UK data protection laws, you have the right to:

 

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request erasure of your data

  • Object to or restrict processing

  • Data portability (in some circumstances)

  • Withdraw consent (if processing is based on consent)

 

 

To exercise any of these rights, please contact us at [Insert Contact Email].

 

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://ico.org.uk

 

 

9. Changes to This Privacy Policy

 

 

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the effective date and, where appropriate, providing additional notice.

 

 

10. Contact Us

 

 

If you have any questions or concerns about this Privacy Policy or your data, please contact:

 

Essex Pest Solutions

Email: info@essexpestsolutions.com

Phone: 07907415562

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